Lifetime Warranty

Every HAZA piece is made to be worn, lived in, and kept for years. We stand behind the quality of our craftsmanship with a lifetime warranty for the original purchaser.

This warranty covers manufacturing defects in the metalwork, construction, clasps, links, and stone setting for as long as you own the piece.

If your jewellery has a confirmed manufacturing defect, HAZA will repair or replace it at our discretion. If the original design is no longer available, we may offer a comparable replacement or store credit.

The warranty does not cover normal wear, scratches, tarnishing, fading of plating, accidental damage, loss, theft, misuse, improper care, impact damage, broken chains caused by pulling or snagging, lost stones caused by impact, incorrect sizing, or changes made by another jeweller.

The warranty applies only to authentic HAZA jewellery purchased directly from wearhaza.com or an authorized HAZA seller. Proof of purchase may be required.

Customers may be responsible for shipping the item to HAZA for inspection. Any repair or replacement will be approved only after our team has examined the piece.

To submit a warranty claim, contact customercare@wearhaza.com with your order number, clear photographs, and a short description of the issue.

Made to become your second skin. Backed for life.